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Being able to help plan projects for our clients, is one of Patterson Custom Builders favorite attributes. We feel that this allows us to not only give the customer a fully turn-key system for their project needs, but also allows us to spearhead any foreseeable challenges and issues from the very start. It allows us to provide informed updates on construction timelines, budget expectations, and design functionality before anything occurs requiring changes during construction. This allows our company, as well as the client to be more productive with time and resources.
If you have an upcoming project in mind, let Patterson Custom Builders be your Design-Build Contractor, and get the project started right from the very beginning. If your plans are to start the project at a later date, that is fine too, we can provide a service contract- which will just include design and preliminary budgeting portions of work scope, allowing us to design and help you plan for your project, and give you some initial expectations on how to budget and plan for your upcoming project, as we know that the offer of this service gives us a grand opportunity to later make your dream a reality, while already having a well-educated and informed client for an upcoming future project.
Consultation: At this stage, when you reach out to our team, we will first take down some primary information about the project and what you are trying to achieve. During this communication we will try to get general information about your project including type of project and related items, anticipated timeline- including any potential deadline needs or requirements, and preliminary budget you have in mind for this project. We will then schedule a site meeting with you at your home to discuss the project, take measurements, create some preliminary drawings and schematics in order to create a budget, and achieve a better understanding of the goals and desires for your project. Following the initial consultation, we will provide a detailed estimate, or a budget, for your project, and supply you with this for review and further discussion with our team. Following the review and discussion of the proposal we provide, we can then further any discussion and make small changes to fit your needs.
For complex or detailed projects, we typically start a services contract following the initial proposal, and commence a design phase and detailed budget based on plans and selections, in order to provide the most accurate detailed final proposal.
Design: We have design staff in place to create plans for your project, as well as to assist with product recommendations and interior designing of your project if you desire. They will act as a liaison helping you design your project as well as compiling the selections in a professional manner for the construction team’s clear instruction, as well as a hard record for the homeowner’s information package.
Construction: Following the project design, we will commence with the construction phase of the project. This is where your dreams and ideas start to come to life. Throughout the project, one of our project managers will be assigned directly to your project- and will be conducting site visits daily, managing our team members, suppliers, and subcontractors to provide the highest quality product for your project. You will have direct access to communicate with the project manager at all times, as well as other staff members of our team. The project manager will conduct a site walkthrough with you weekly in order to review progress, answer questions you may have, provide any upcoming needed information or selections needed from you that may be pending from design team, and provide feedback on any challenges or un-expected issues encountered during the current work scope. As a final step, our staff will complete a pre-punch walkthrough identifying any items needing additional correction at this time. Following our walkthrough, we typically do a walkthrough with our client, allowing them to point out any additional corrections they may see, that we could have overlooked. Following this visit, our team will correct all items that have been identified, in preparation for a final walkthrough. The project manager will conduct a final walkthrough with you, ensuring all items related to the project are satisfactory to our team, as well as the client. Our goal throughout the construction phase is to keep you informed on the progression of the project, provide exceptional quality in the product we are constructing, and exceed your expectations all throughout the process.
Following the completion of the project, the relationship with Patterson Custom Builders is not concluded. We will return at a 90-day interval to complete any punch items that have been discovered within that initial period following construction. We also provide a standard 1-year warranty on all project related items, and we will return for a second interval at 11-months to take care of any items that have been discovered during that time, including nail-pops which are common in any construction period throughout the 1st year. In addition to our standard warranty, many of the products and suppliers we offer and utilize carry warranties that extend longer than 1 year, and we will provide details regarding all of this information in a homeowner package at the completion of the project. Patterson Custom Builders also has the honor of being affiliated as a member, which only vetted and stable builders are able to obtain, in order to be able to provide Limited Warranty Packages for projects- inclusive of new construction as well as existing homes to provide even more assurance that our projects are backed with all that can be offered. The Limited Warranty Packages differ per project, so please inquire about this during the initial consultation regarding more information for the specific project you are requesting. More information regarding our Limited Warranties Programs, and warranty procedure, can be found on our Warranty Central page on our website.
For examples of our product we provide, please visit our Residential Photo Gallery page. In addition, following a consultation, one of our team members would be more than willing to take you to a few of our available new construction homes to see first-hand some of our work. As well as potentially we often have current or recently completed projects that we have permission to do so, when we have clients that offer us to do so that are pleased and willing to show off their great spaces- to a limit of course.
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